La livraison
Les délais de livraison
Standard Delivery
Pick up point Delivery
Express Delivery
Time delivery your package is prepared within 48 hours (from monday to friday)**
Up to 4 business days*
3 to 4 working days*
Up to 3 business days*
(free for orders from £60)
  FREE on orders over £60      

*Average time observed in Metropolitan France.
**Up to 4 days during sale and private sales periods.

Les délais de livraison


Delivery to your home

Thanks to our partnership with Coliposte (France’s postal service), we can deliver to the address of your choice.

If you are not home on the day of delivery or if the package does not fit into your mail box, the postman will leave a package slip for you and you will be able to pick up the package at your usual post office within 15 days. (An ID will be requested).

Tip: we advise requesting delivery to your workplace, as there is usually always someone around to sign for it!



Delivery to a pick-up point

Get your order delivered thanks to our partner Kiala and enjoy longer opening hours to pick up your package.

With more than 5,500 pick-up points throughout France and Benelux, there is sure to be one near you!

You will receive an email or text message telling you that your package has arrived at a Kiala pick-up point as soon as it is ready, then you have 10 days to go and collect it.



Express Delivery

By selecting Chronopost, you order will be delivered the day after dispatch before 1:00 P.M.

If you are not home, the delivery man will call you to arrange a second delivery. If you are not available, your package will be drop off at the nearest post office and you will have 15 days to pick it up.



Delivery in store

Pick up your order for free in our stores!

More than 450 Clothing and Lingerie stores in Metropolitan France can receive your package (except for outlets and department stores corners).

As soon as your order is available in store, you will receive an email or a text message, then you have 15 days to pick up your package.



Free : Whatever your shipping method is, please give us your cell phone number so you can be informed by text message of the delivery of your package.

suivi de ma commande

We deliver throughout metropolitan France, Corsica and
the DOM-TOMs (French Guyana, Guadeloupe, Martinique,
Réunion Island), as well as to the following countries:
Azores, Andorra, Austria, Belgium, Canary
Islands, Denmark, Finland, Germany, Ireland, Italy,
Luxembourg, Madeira, Norway and Spain.

However your order is shipped, you can find out where it is
on the “track your order”. You can instantly find out:

- If your order has been prepared.

- The shipping date (you will receive an email).

- When the package is delivered to the address you requested
thanks to the tracking number that will be sent to you.